function diagnose() {
Diagnose the lead path
We sit with how a lead actually arrives — ad, form, DM, referral, walk-in, missed call — and time-stamp the first human reply. Five minutes is the line. Most businesses fail it without noticing, because nobody logged the clock.
Then we walk the next five touches. If touch three lives in someone’s head, it does not exist. We map pipeline stages against how you close, not how a CRM template thinks you close.
ships
- Source-by-source leak map with response times
- Pipeline stage audit (owner, next action, SLA)
- Tool inventory: what is connected vs. what is hoped
- Written install plan before any build starts
return You can point at the exact minutes and stages where money is leaving, and we agree what to build first.